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Ability to customise all email templates

Add the Form of the student in all emails where a name of a student is used.
Example: Registration Alert, Reward and Conduct emails, etc.

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    • Guest
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      Mar 4, 2025

      Adding my vote in March 2025. I don't expect it will make any difference given support have just directed me from a support ticket & this thread is a collection of merged ideas from 2021.

    • Guest
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      Sep 18, 2024

      this is system auto generated email

      -----------------------------------------------------------
      Support powered by Feedback System ��� Help desk & shared mailbox

    • Guest
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      Sep 18, 2024

      Does anyone have a list of the available merge fields? ISAMS support say there is no such list.

      We would like to replace <!--Pupil--> with whatever the identifier is for Prefered name.

      6 replies
    • Guest
      Reply
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      Jan 31, 2024

      We are in the process of rolling out the use of registration alerts to the primary division of our school.

      We have over 2000 pupils in this division and these students move between classrooms to attend specialist subjects – therefore the ability to alert the safeguarding team should they not attend is imperative.

      Following speaking to a member of the ISAMS team yesterday, I was informed that the template for the registration alerts can not be amended to include their form. This field is extremely important to allow us to safeguard the children and locate them and their class teacher. If we do not have the form on the registration alert, the safeguarding team would need to spend extra time searching for this information (as they would not necessarily know this information by heart).

    • +14
    3 MERGED

    Ability to edit the standard "Your account has been locked" email

    The automated email that people, mainly parents for us, receive when they lock their accounts is unhelpful as parents do now know who the sys admin. It would be helpful if we could edit that email so that parents contact the right person.
    Guest over 1 year ago in Control Panel 0 Good Feature
    2 MERGED

    Account Lock Email Template is not Editable

    When parents lock their parents portal account the default template only informs them that the account is locked not that the lock is temporary or how long it is applied. Having just those two additional details would be enough but adding the temp...
    Guest over 2 years ago in Control Panel 0 Good Feature
    3 MERGED

    Modify the Subject line of email Templates

    Give us the option to modify the subject line on email templates. This would make it easier for us to fit the emails into our existing branding and style guides.
    Guest almost 3 years ago in Control Panel 0 Good Feature
    2 MERGED

    student full name in email template

    The current default email template that goes out of modules have only the surname of students and this cannot be configured. Eg. The email that goes out to old teacher and new teacher for set changes under subject view. As we have multiple student...
    Guest over 2 years ago in Control Panel 0 Good Feature
    2 MERGED

    Update email template for account that is locked automatically due to reasons like entering the wrong password

    Able to update email template for account that is locked automatically due to reasons like entering the wrong password. Current hardcoded template is "Dear ,Your iSAMS account has been disabled.Please contact your iSAMS administrator for more info...
    Guest about 4 years ago in Control Panel 0 Good Feature
    10 MERGED

    Add pupils' preferred name to all email templates

    Students' preferred names are important for our school. Since we are one of the international schools in China that use Chinese names for surname & forename, English names for preferred names. When our foreign teachers receive emails generated...
    Guest over 1 year ago in Control Panel 0 Good Feature