We are in the process of rolling out the use of registration alerts to the primary division of our school.
We have over 2000 pupils in this division and these students move between classrooms to attend specialist subjects – therefore the ability to alert the safeguarding team should they not attend is imperative.
Following speaking to a member of the ISAMS team yesterday, I was informed that the template for the registration alerts can not be amended to include their form. This field is extremely important to allow us to safeguard the children and locate them and their class teacher. If we do not have the form on the registration alert, the safeguarding team would need to spend extra time searching for this information (as they would not necessarily know this information by heart).
Ability to edit the standard "Your account has been locked" email
Merged
The automated email that people, mainly parents for us, receive when they lock their accounts is unhelpful as parents do now know who the sys admin. It would be helpful if we could edit that email so that parents contact the right person.
Guest
about 1 year ago
in Control Panel
0
Good Feature
2
MERGED
Account Lock Email Template is not Editable
Merged
When parents lock their parents portal account the default template only informs them that the account is locked not that the lock is temporary or how long it is applied. Having just those two additional details would be enough but adding the temp...
Guest
about 2 years ago
in Control Panel
0
Good Feature
3
MERGED
Modify the Subject line of email Templates
Merged
Give us the option to modify the subject line on email templates. This would make it easier for us to fit the emails into our existing branding and style guides.
Guest
over 2 years ago
in Control Panel
0
Good Feature
2
MERGED
student full name in email template
Merged
The current default email template that goes out of modules have only the surname of students and this cannot be configured. Eg. The email that goes out to old teacher and new teacher for set changes under subject view. As we have multiple student...
Guest
over 2 years ago
in Control Panel
0
Good Feature
2
MERGED
Update email template for account that is locked automatically due to reasons like entering the wrong password
Merged
Able to update email template for account that is locked automatically due to reasons like entering the wrong password. Current hardcoded template is "Dear ,Your iSAMS account has been disabled.Please contact your iSAMS administrator for more info...
Guest
almost 4 years ago
in Control Panel
0
Good Feature
10
MERGED
Add pupils' preferred name to all email templates
Merged
Students' preferred names are important for our school. Since we are one of the international schools in China that use Chinese names for surname & forename, English names for preferred names. When our foreign teachers receive emails generated...
Guest
about 1 year ago
in Control Panel
0
Good Feature
this is system auto generated email
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Does anyone have a list of the available merge fields? ISAMS support say there is no such list.
We would like to replace <!--Pupil--> with whatever the identifier is for Prefered name.
We are in the process of rolling out the use of registration alerts to the primary division of our school.
We have over 2000 pupils in this division and these students move between classrooms to attend specialist subjects – therefore the ability to alert the safeguarding team should they not attend is imperative.
Following speaking to a member of the ISAMS team yesterday, I was informed that the template for the registration alerts can not be amended to include their form. This field is extremely important to allow us to safeguard the children and locate them and their class teacher. If we do not have the form on the registration alert, the safeguarding team would need to spend extra time searching for this information (as they would not necessarily know this information by heart).