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Status Good Feature
Categories Control Panel
Created by Guest
Created on Nov 15, 2023

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Ability to customise all email templates

Add the Form of the student in all emails where a name of a student is used.
Example: Registration Alert, Reward and Conduct emails, etc.

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  • Guest
    Reply
    |     Sep 18, 2024

    this is system auto generated email

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    Support powered by Feedback System ��� Help desk & shared mailbox

  • Guest
    Reply
    |     Sep 18, 2024

    Does anyone have a list of the available merge fields? ISAMS support say there is no such list.

    We would like to replace <!--Pupil--> with whatever the identifier is for Prefered name.

    5 replies
  • Guest
    Reply
    |     Jan 31, 2024

    We are in the process of rolling out the use of registration alerts to the primary division of our school.

    We have over 2000 pupils in this division and these students move between classrooms to attend specialist subjects – therefore the ability to alert the safeguarding team should they not attend is imperative.

    Following speaking to a member of the ISAMS team yesterday, I was informed that the template for the registration alerts can not be amended to include their form. This field is extremely important to allow us to safeguard the children and locate them and their class teacher. If we do not have the form on the registration alert, the safeguarding team would need to spend extra time searching for this information (as they would not necessarily know this information by heart).

  • +14
3 MERGED

Ability to edit the standard "Your account has been locked" email

Merged
The automated email that people, mainly parents for us, receive when they lock their accounts is unhelpful as parents do now know who the sys admin. It would be helpful if we could edit that email so that parents contact the right person.
Guest about 1 year ago in Control Panel 0 Good Feature
2 MERGED

Account Lock Email Template is not Editable

Merged
When parents lock their parents portal account the default template only informs them that the account is locked not that the lock is temporary or how long it is applied. Having just those two additional details would be enough but adding the temp...
Guest about 2 years ago in Control Panel 0 Good Feature
3 MERGED

Modify the Subject line of email Templates

Merged
Give us the option to modify the subject line on email templates. This would make it easier for us to fit the emails into our existing branding and style guides.
Guest over 2 years ago in Control Panel 0 Good Feature
2 MERGED

student full name in email template

Merged
The current default email template that goes out of modules have only the surname of students and this cannot be configured. Eg. The email that goes out to old teacher and new teacher for set changes under subject view. As we have multiple student...
Guest over 2 years ago in Control Panel 0 Good Feature
2 MERGED

Update email template for account that is locked automatically due to reasons like entering the wrong password

Merged
Able to update email template for account that is locked automatically due to reasons like entering the wrong password. Current hardcoded template is "Dear ,Your iSAMS account has been disabled.Please contact your iSAMS administrator for more info...
Guest almost 4 years ago in Control Panel 0 Good Feature
10 MERGED

Add pupils' preferred name to all email templates

Merged
Students' preferred names are important for our school. Since we are one of the international schools in China that use Chinese names for surname & forename, English names for preferred names. When our foreign teachers receive emails generated...
Guest about 1 year ago in Control Panel 0 Good Feature