Deleting an Email Template SHOULD NOT delete all linked communications from the pupil's history
I have just found out that if you delete an email template that you've been using then "all emails created from that template are also removed from the pupil's Communication History". This is deeply concerning, because someone could inadvertently ...
It's frustrating to have to select a category as this applies across the board. I currently have a open ticket from 8 months ago. If iSAMS was waiting for a reply from ME, it would have been closed after three days. I once had an open ticket that ...
This morning I was asked to give SEND access to the school nurse which was odd as she already had it. On investigation the use of the star icon for Pupil Profile within Student Manager had been conflated with the star icons used for the SEND regis...
When using the email wizard in student manager, I want to be able to set emails to send at a certain date and time. Often emails need to be sent at a specific date and time, but I want to be able to write them ahead of time as I'm not always avail...
School Management/ Communication Managers should be able to keep track of the emails sent to parents through iSAMS. It would be very helpful if we can set a default CC or BCC in all Email Wizard emails (similar to the CPT feature).Ideally, we shou...
Additional phone number entry in Student Manager > Contacts
In Pupil/Student Manager > Contacts, there is only one field to enter one mobile number. Please add one / two more fields for mobile numbers, with another field to specify type e.g. main, work - see screenshot attached. Reason - a lot of our pa...
If I go to Export Wizard and select to Run an existing report, at the very end I only have two options - to download as is and lose any changes I have made, or to update the existing report. It would be amazing if there could be a third option of ...
A feature for putting who has permission to collect a child. This currently isn't available but would be a good feature for containing who parents give permission to and contact information and password.