Hi,
We need to use tutorials instead of SETs, as pupils’ timetables change frequently to accommodate their SEN needs.
We’ve identified an issue with how the timetable is displayed on the Parent Portal. The timetable with tutorials is not shown in full for each pupil (see attached), as it appears in the original PDF version (see attached).
For example, in PDF timetable, there are multiple tutorials (by subject) listed for each tutor/teacher, including their names. However, on the portal, the tutorials are displayed for each period without the tutor/teacher names, resulting in repeated entries of the same tutorial for multiple periods.
This display is confusing for parents, as they may not understand why these repetitions appear.
Although it’s possible to click on each tutorial box on the portal to view more details, most parents are unlikely to do so. They would need to see the full timetable displayed clearly, including tutor/teacher names, without needing to click through.
Could the tutorial boxes on the Parent Portal be enlarged or expanded to display the complete tutorial details, including the tutor/teacher names?
Thank you for looking into this.
