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Categories Parent Portal
Created by Guest
Created on Jul 18, 2024

Cloud Parent Portal - View as Other

In the previous Parent Portal, it was possible to View as Another User. This is not possible on the new Cloud Parent portal. This functionality was very useful when troubleshooting with parents. Please could this be added back into iSAMS Cloud Parent Portal.

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  • Guest
    Reply
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    Nov 4, 2024

    Hi Radana - many thanks for the workaround.. which is like you say better than nothing but a pain when you have multiple years publishing reports at the same time, to check. Hopefully iSAMS will have a solution soon ... fingers crossed!

    Best wishes

    Sarah

  • Guest
    Reply
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    Oct 30, 2024

    Hi Sarah. Workaround is to link yourself to a student through the Parent portal manager, as if you were his family member. It's not the same and fast as "View as", but it's better than nothing.

    1 reply
  • Guest
    Reply
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    Oct 30, 2024

    Hi Anna.. I see the the non cloud parent portal is due to be deprecated at the end of this academic year. If we can't view as other then its really important that another solution is implemented before we are made to move to the new portal as how are we supposed to check that things like reports have published, Documents have been uploaded, able to check timetables are displaying correctly etc? Many thanks Sarah

  • Admin
    Anna Robinson
    Reply
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    Oct 17, 2024

    This function was not built for our new portal as impersonating users is not regarded as secure practice in development. We are, however, investigating other options for a more graphical design process.