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Format emails for phone screens

Emails are sent via student manager to parents, a significant number of our parents pick up their emails on their phone. However, usually the writing is too small to read, so our parents zoom in, but it doesn't automatically re-format the text to fit the phone screen. Parents therefore have to zoom and then scroll left to right to read it.

We have had several parents raise this with us and their complaints are now turning into reasons for not reading an email we send. This has become more important to us as it is impacting engagement.

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    • Admin
      Nicholas Clark
      Aug 6, 2024

      We are starting to reimagine the communications tools in iSAMS to make them more unified and flexible, we will use this suggestion to form part of the planning for this.

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